This is a very nice case for the price point. Foam is wonderful. As other reviewers have said, plan on spending some time doing your customized cut-outs but, if you do, you'll be happy with the result. I second the advice to err on the size of making your cut-outs a bit too small at first; enlarging them to fit is easy to do. The tool provided is handy but not immortal; mine lasted just long enough to finish my final trimmings. Try to cut straight up and down; you'll be able to trim up many--but not all--angled cuts you accidentally make. As to the exterior, it's sturdy enough to meet my needs (car travel to the range, etc.) but I wouldn't trust it to airline baggage handlers. As far as the latches, mine were on when the case arrived and have stayed on. I make sure that the edges of case are aligned when I latch it shut. All in all, I am very satisfied with this case, especially for what I paid. Not as good as the cases costing three times more, of course, but much, much better than anything else out there for less than $100.